The scheduled maintenance has been completed.
Feb 26, 08:20 EST
In progress -
Workspace (Barracuda SSL VPN) continues to be inaccessible. SAU and Merit team members are working on restoring the service.
Feb 20, 15:21 EST
The SAU and Merit team is currently troubleshooting connectivity problems with the on-campus Bookstore.
Feb 20, 08:48 EST
Email is now accessible inside AND outside of the SAU network on mobile devices and at http://outlook.office365.com
. Login with your SAU email address and your SAU password.
Feb 18, 21:45 EST
Blackboard is now accessible everywhere by going to https://sauonline.arbor.edu
. Enter your username ONLY and your SAU account password.
Feb 18, 17:28 EST
For users on the SAU network (dorms, offices, etc) the portal is now accessible at https://mysau3.arbor.edu
. From the portal, you can access email, Blackboard, PebblePad, and Box.
Feb 18, 13:54 EST
The Merit Support Center is investigating certificate errors that are preventing access to email. Blackboard Support has been contacted about problems logging into Blackboard.
Feb 18, 09:10 EST
The MySAU portal and Blackboard are not allowing users to log in. Some users are experiencing problems accessing email. The team Continues to work on restoring services.
Feb 17, 20:02 EST
The team continues to work on the firewall migration. Updates will be posted later tonight.
Feb 17, 17:19 EST
Due to the firewall migration issues, any assignments for Online courses in Online programs that were due starting at 5 pm on Thursday Feb 17 will now be due on Monday, February 20.
Faculty are encouraged to communicate this to their students and students should not be penalized.
For any program-specific questions, please contact the program directors directly.
Feb 17, 14:03 EST
SAU email continues to be available when accessed on mobile devices.
Feb 17, 12:23 EST
The MySAU Portal and Blackboard are inaccessible as we continue the firewall migration.
Feb 17, 11:17 EST
Phone calls can now be sent and received between SAU campus phones and external phone numbers.
Feb 17, 09:57 EST
Users on main campus and send and receive email to all email addresses.
Users off main campus can send and receive email to all email addresses if they are using either the Outlook program installed on their computer or a mail app on a mobile device.
Feb 17, 08:49 EST
The work to migrate our firewall to Merit Networks is still underway. SAU Team Members and Merit Staff have worked through the night and continue their work in Dietzman Hall.
For users on the SAU network, phone calls can be made to other extensions and the MySAU portal, email, and Blackboard are accessible.
For users NOT on the SAU network, phone calls cannot be made to SAU phone numbers and the MySAU portal, email, and Blackboard are not accessible.
Feb 17, 08:21 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 20:44 EST
The SAU Firewall is being migrated to Merit Networks. This will cause disruption to most SAU Network Services.
Feb 16, 20:43 EST