SAU Status
Monitoring - Redundant internet connections to Jackson, Kalamazoo, Lansing, and Battle Creek site are degraded due to equipment damaged by the power outage. This should not impact phone or video cohort connections, but may impact speed for internet access.
Sep 29, 10:48 EDT
Access Databases / SQL Server   ? Operational
Arbor.edu (WPEngine.com)   ? Operational
Blackboard (SAU Online)   ? Operational
Box Operational
Box Uploads   Operational
Box Sync   Operational
Box Website   Operational
Box Content Preview   Operational
Box Mobile   Operational
Box Search   Operational
CARS / MySAU Portal Operational
MySAU Portal   Degraded Performance
CARS / Jenzabar CX   ? Degraded Performance
Email & Calendar (Office 365)   ? Operational
Feith Document Imaging   Operational
File Server (Main Campus)   ? Operational
HipChat Operational
HipChat Chat services / XMPP   Operational
HipChat Client connectivity   Operational
HipChat Send message   Operational
HipChat Login   Operational
HipChat Receive message   Operational
Library Journals   ? Operational
PebblePad   Operational
Salesforce NA37   ? Operational
Sites.Arbor (WPEngine)   ? Operational
Zoom Meetings   Operational
Voice Phone System   Operational
Workspace   ? Operational
Spring Arbor Campus Operational
Internet Connectivity   ? Operational
Printing   Operational
120 Ogle Street Network   Operational
Advancement Building Network   Operational
Andrews Hall Network   Operational
Apartment A Network   Operational
Apartment B Network   Operational
Apartment C Network   Operational
Apartment D Network   Operational
Apartment E Network   Operational
Apartment F Network   Operational
Apartment G Network   Operational
Apartment H Network   Operational
Art Building Network   Operational
CCS House Network   Operational
Dietzman Hall Network   Operational
Fieldhouse Network   Operational
Gainey Hall Network   Operational
HR House Network   Operational
K House's Networks   Operational
Marketing & Communication House Network   Operational
Outdoor Wireless   Operational
Poling Center Network   Operational
Prop Shop Network   Operational
ROTC House Network   Operational
Sayre-DeCan Hall (SDH) Network   Operational
Smith Music Center (SMC)   Operational
Soccer Complex Network   Operational
Student Center Network   Operational
Tennis Complex Network   Operational
Vallor House Network   Operational
Village A Network   Operational
Village B Network   Operational
Village C Network   Operational
Village D Network   Operational
Village E Network   Operational
Village F Network   Operational
Village G Network   Operational
Welcome Center Network   Operational
Whiteman-Gibbs Science Center (WG) Network   Operational
White Library Network   Operational
Battle Creek Site ? Degraded Performance
Internet Connectivity   Degraded Performance
Printing   Operational
Flint Site ? Operational
Internet Connectivity   Operational
Printing   Operational
Gaylord Site ? Operational
Internet Connectivity   ? Operational
Printing   Operational
Grand Rapids Site ? Operational
Internet Connectivity   ? Operational
Printing   Operational
Jackson Site ? Degraded Performance
Printing   Degraded Performance
Internet Connectivity   ? Operational
Kalamazoo Site ? Degraded Performance
Printing   Degraded Performance
Internet Connectivity   ? Operational
Lansing Site ? Degraded Performance
Internet Connectivity   ? Degraded Performance
Printing   Operational
Petoskey Site ? Operational
Internet Connectivity   ? Operational
Printing   Operational
Southfield Site ? Operational
Internet Connectivity   Operational
Printing   Operational
Toledo Site ? Operational
Internet Connectivity   ? Operational
Printing   Operational
Traverse City Site ? Operational
Internet Connectivity   ? Operational
Printing   Operational
Village F Network   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Weekly system and network maintenance at SAU happens during this time period
Posted on Nov 6, 14:57 EST
Generator Maintenance Nov 24, 08:00-16:00 EST
On Friday, Nov. 24, there will be a scheduled power outage on our Spring Arbor campus to install a new generator. The power outage will take place from 8 a.m. to 4 p.m. and will impact most office buildings on campus. The only residence halls the power outage will impact are Muffitt, Ormston, Andrews and Gainey.

The SAU network on campus will be down, but services (Box, Blackboard, email, etc) will be available.
Posted on Nov 20, 12:37 EST
Past Incidents
Nov 22, 2017

No incidents reported today.

Nov 21, 2017

No incidents reported.

Nov 20, 2017
Resolved - The problem has been resolved.
Nov 20, 15:26 EST
Monitoring - Information services is monitoring for more issues.
Nov 20, 14:35 EST
Investigating - Information services has identified a problem with the firewall and our internet connectivity and is investigating.
Nov 20, 14:14 EST
Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017
Resolved - All services have been restored and are stable.
Nov 16, 16:46 EST
Monitoring - All systems have been restored, we are monitoring to ensure there are no more problems.
Nov 15, 19:22 EST
Update - SAU Portal sign in, campus WiFi, and campus printing are offline due to a server failure. Information services is working to restore the server.
Nov 15, 17:48 EST
Identified - Multiple systems are having performance and stability issues. Information Services staff is investigating.
Nov 15, 16:41 EST
Completed - The scheduled maintenance has been completed.
Nov 16, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 00:00 EST
Scheduled - Weekly system and network maintenance at SAU happens during this time period
Nov 6, 14:57 EST
Nov 15, 2017
Resolved - This incident has been resolved.
Nov 15, 09:30 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 09:47 EST
Investigating - CARS and the MySAU portal are currently experiencing performance issues.
Nov 14, 08:54 EST
Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017
Resolved - CARS is fully operational.
Nov 10, 12:40 EST
Monitoring - CARS is back up and working. We are monitoring it
Nov 10, 09:15 EST
Investigating - CARS is currently down for all users. Information Services is investigating the issue.
Nov 10, 08:23 EST
Nov 9, 2017
Completed - The scheduled maintenance has been completed.
Nov 9, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 00:00 EST
Scheduled - Weekly system and network maintenance at SAU happens during this time period
Nov 6, 14:56 EST
Nov 8, 2017
Resolved - This incident has been resolved.
Nov 8, 15:12 EST
Monitoring - Network service has bee restored in Dietzman Hall
Nov 8, 12:23 EST
Investigating - We are currently investigation a Network disruption in Dietzman Hall
Nov 8, 12:07 EST