System Issues after Saturday's Power Outage

Incident Report for Spring Arbor University

Resolved

This incident has been resolved.

Posted Sep 29, 2017 - 10:47 EDT

Identified

Redundant internet connections to Jackson, Kalamazoo, Lansing, and Battle Creek site are degraded due to equipment damaged by the power outage. This should not impact phone or video cohort connections, but may impact speed for internet access.

Posted Sep 25, 2017 - 11:34 EDT

Investigating

Information Services staff is investigating system issues related to Saturday's 8 hour power outage. More information will be posted here.

Posted Sep 25, 2017 - 09:23 EDT