SAU Technology Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Access Databases / SQL Server ? Operational
Arbor.edu (WPEngine.com) ? Operational
Atlassian confluence.atlassian.com Operational
Blackboard (SAU Online) ? Operational
Box Operational
Box Sync Operational
Box Website Operational
Box Content Preview Operational
Box Mobile Operational
Box Search Operational
CARS / MySAU Portal Operational
MySAU Portal Operational
CARS / Jenzabar CX ? Operational
Data Cube / Warehouse Operational
Email & Calendar (Office 365) ? Operational
Feith Document Imaging Operational
File Server (Main Campus) ? Operational
Help Desk ? Operational
Library Journals ? Operational
Salesforce NA37 ? Operational
Sites.Arbor (WPEngine) ? Operational
Zoom Meetings Operational
Voice Phone System ? Operational
Workspace ? Operational
Spring Arbor Campus Operational
Internet Connectivity ? Operational
Printing Operational
120 Ogle Street Network Operational
Advancement Building Network Operational
Andrews Hall Network Operational
Apartment A Network Operational
Apartment B Network Operational
Apartment C Network Operational
Apartment D Network Operational
Apartment E Network Operational
Apartment F Network Operational
Apartment G Network Operational
Apartment H Network Operational
Art Building Network Operational
CCS House Network Operational
Dietzman Hall Network Operational
Fieldhouse Network Operational
Gainey Hall Network Operational
HR House Network Operational
K House's Networks Operational
Lowell Hall Network Operational
Marketing & Communication House Network Operational
Outdoor Wireless Operational
Poling Center Network Operational
Prop Shop Network Operational
ROTC House Network Operational
Sayre-DeCan Hall (SDH) Network Operational
Smith Music Center (SMC) Operational
Soccer Complex Network Operational
Student Center Network Operational
Tennis Complex Network Operational
Vallor House Network Operational
Village A Network Operational
Village B Network Operational
Village C Network Operational
Village D Network Operational
Village E Network Operational
Village F Network Operational
Village G Network Operational
Welcome Center Network Operational
Whiteman-Gibbs Science Center (WG) Network Operational
White Library Network Operational
Battle Creek Site ? Operational
Internet Connectivity Operational
Printing Operational
Flint Site ? Operational
Internet Connectivity Operational
Printing Operational
Gaylord Site ? Operational
Internet Connectivity ? Operational
Printing Operational
Grand Rapids Site ? Operational
Internet Connectivity ? Operational
Printing Operational
Jackson Site ? Operational
Printing Operational
Internet Connectivity ? Operational
Kalamazoo Site ? Operational
Printing Operational
Internet Connectivity ? Operational
Lansing Site ? Operational
Internet Connectivity ? Operational
Printing Operational
Petoskey Site ? Operational
Internet Connectivity ? Operational
Printing Operational
Southfield Site ? Operational
Internet Connectivity Operational
Printing Operational
Toledo Site ? Operational
Internet Connectivity ? Operational
Printing Operational
Traverse City Site ? Operational
Internet Connectivity ? Operational
Printing Operational
Login services ? Operational
90 days ago
100.0 % uptime
Today
Campus Power ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jun 7, 2020
CARS and the MySAU portal
Completed - The scheduled maintenance has been completed.
Jun 7, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 00:00 EDT
Scheduled - CARS will be down for maintenance intermittently on Saturday June 6th. This will cause some pages on MySAU to be unavailable, and may take MySAU down completely during parts of the day. CARS will not be accessible during the maintenance window. To see updates on maintenance schedules or to get notifications on upcoming outages, please go to https://status.arbor.edu and sign up for updates. If the portal is down you can access most resources at the following links:

Email: https://outlook.office365.com (use your full email address to login here)
Blackboard: https://sauonline.arbor.edu
IT support: https://mysupport.arbor.edu or email helpdesk@arbor.edu
Paycor: https://paycor.arbor.edu
Box: https://sau.box.com
Jun 5, 11:03 EDT
Jun 6, 2020
Jun 5, 2020

No incidents reported.

Jun 4, 2020
EBSCO host library pages
Resolved - This incident has been resolved.
Jun 4, 09:08 EDT
Identified - Some users are reporting issues with the EBSCO host pages on the White Library website. The library team is aware of the issue and troubleshooting it now.
Jun 3, 14:20 EDT
Login Systens
Completed - The scheduled maintenance has been completed.
Jun 4, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 06:00 EDT
Scheduled - All SAU login systems will go offline intermittently for maintenance from 6am to 7am on Thursday June 4th.
Jun 3, 14:10 EDT
Jun 3, 2020
Jun 2, 2020

No incidents reported.

Jun 1, 2020
White Library website issues
Resolved - The Library resource services are fully restored.
Jun 1, 08:30 EDT
Monitoring - The vendor for the Library reports all their services as back in operation. SAU is monitoring to ensure services are fully restored.
Jun 1, 08:12 EDT
Identified - The White Library team is working to restore access to the White Library webpages due a login issue. At this time, the White Library resource pages are not available.
May 31, 20:43 EDT
May 31, 2020
May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

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