SAU Status
All Systems Operational
Access Databases / SQL Server   ? Operational
Arbor.edu (WPEngine.com)   ? Operational
Atlassian confluence.atlassian.com   Operational
Blackboard (SAU Online)   ? Operational
Box Operational
Box Sync   Operational
Box Website   Operational
Box Content Preview   Operational
Box Mobile   Operational
Box Search   Operational
CARS / MySAU Portal Operational
MySAU Portal   Operational
CARS / Jenzabar CX   ? Operational
Data Cube / Warehouse   Operational
Email & Calendar (Office 365)   ? Operational
Feith Document Imaging   Operational
File Server (Main Campus)   ? Operational
HipChat Login & Core Messaging   Operational
Library Journals   ? Operational
PebblePad   Operational
Salesforce NA37   ? Operational
Sites.Arbor (WPEngine)   ? Operational
Zoom Meetings   Operational
Voice Phone System   Operational
Workspace   ? Operational
Spring Arbor Campus Operational
Internet Connectivity   ? Operational
Printing   Operational
120 Ogle Street Network   Operational
Advancement Building Network   Operational
Andrews Hall Network   Operational
Apartment A Network   Operational
Apartment B Network   Operational
Apartment C Network   Operational
Apartment D Network   Operational
Apartment E Network   Operational
Apartment F Network   Operational
Apartment G Network   Operational
Apartment H Network   Operational
Art Building Network   Operational
CCS House Network   Operational
Dietzman Hall Network   Operational
Fieldhouse Network   Operational
Gainey Hall Network   Operational
HR House Network   Operational
K House's Networks   Operational
Lowell Hall Network   Operational
Marketing & Communication House Network   Operational
Outdoor Wireless   Operational
Poling Center Network   Operational
Prop Shop Network   Operational
ROTC House Network   Operational
Sayre-DeCan Hall (SDH) Network   Operational
Smith Music Center (SMC)   Operational
Soccer Complex Network   Operational
Student Center Network   Operational
Tennis Complex Network   Operational
Vallor House Network   Operational
Village A Network   Operational
Village B Network   Operational
Village C Network   Operational
Village D Network   Operational
Village E Network   Operational
Village F Network   Operational
Village G Network   Operational
Welcome Center Network   Operational
Whiteman-Gibbs Science Center (WG) Network   Operational
White Library Network   Operational
Battle Creek Site ? Operational
Internet Connectivity   Operational
Printing   Operational
Flint Site ? Operational
Internet Connectivity   Operational
Printing   Operational
Gaylord Site ? Operational
Internet Connectivity   ? Operational
Printing   Operational
Grand Rapids Site ? Operational
Internet Connectivity   ? Operational
Printing   Operational
Jackson Site ? Operational
Printing   Operational
Internet Connectivity   ? Operational
Kalamazoo Site ? Operational
Printing   Operational
Internet Connectivity   ? Operational
Lansing Site ? Operational
Internet Connectivity   ? Operational
Printing   Operational
Petoskey Site ? Operational
Internet Connectivity   ? Operational
Printing   Operational
Southfield Site ? Operational
Internet Connectivity   Operational
Printing   Operational
Toledo Site ? Operational
Internet Connectivity   ? Operational
Printing   Operational
Traverse City Site ? Operational
Internet Connectivity   ? Operational
Printing   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2018

No incidents reported today.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018
Completed - The scheduled maintenance has been completed.
May 18, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 15:00 EDT
Scheduled - The power will be out to most of SAU's main campus for generator maintenance, and this outage will affect any building that doesn't have power. Most buildings that have power will continue to have network connectivity, but some may not. Most k-houses will have power but no internet connectivity. All SAU services will remain available during this maintenance window for any building that has power. Services that will stay online include MySAU, Blackboard, email, phones (in buildings that still have power), as well as most services that are typically available off campus and at SAU's remote sites.
May 10, 11:15 EDT
Completed - The scheduled maintenance has been completed.
May 18, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 01:00 EDT
Scheduled - Campus internet, phones, MySAU, and Blackboard will go offline from 1am to 5am while Merit Networks performs maintenance on fiber optic cables off of campus.
May 10, 10:12 EDT
May 17, 2018
Resolved - This incident has been resolved.
May 17, 23:26 EDT
Identified - Information Services is working with a vendor to restore public service for MySAU and Blackboard. The site is up and running off of campus, but will only load about 75% of the time depending on your location. Try refreshing your webpage if you are having trouble loading the site. Service is expected to be completely restored by late morning.
May 17, 09:47 EDT
Completed - The scheduled maintenance has been completed.
May 17, 05:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 01:00 EDT
Scheduled - Campus internet, phones, MySAU, and Blackboard will go offline from 1am to 5am while Merit Networks performs maintenance on fiber optic cables off of campus.
May 10, 10:10 EDT
May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.

May 9, 2018
Resolved - This incident has been resolved.
May 9, 21:20 EDT
Monitoring - The network connection issue has been resolved and majority of the systems are available again. We are continuing to monitor this situation to ensure all systems return to normal status.
May 9, 17:31 EDT
Investigating - The SAU network is unavailable at the moment and we are investigating the issue. This means the campus phones, MySAU portal, internet, and CARs systems are unavailable at this time.
May 9, 17:00 EDT
May 8, 2018

No incidents reported.