WebEx Phone Services Outage

Incident Report for Spring Arbor University

Resolved

This incident has been resolved.
Posted Mar 19, 2025 - 10:56 EDT

Investigating

Phone call services in WebEx are currently unavailable, SAU IT is working on restoring this service. Phone calls through the campus phone system and voicemail access through WebEx are still working like normal. WebEx meetings and video calls are also still functioning like normal. If you use this service you will notice the message "phone services are disconnected" inside of the WebEx app.
Posted Mar 14, 2025 - 08:39 EDT
This incident affected: Voice Phone System.
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